1 Introduction

Welcome to Growth Hackers Digital ("we," "our," or "us").

We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, process, and protect your personal data when you visit our website or use our services, including AI-powered tools and digital marketing solutions.

2 Data Controller

For the purposes of GDPR, the data controller is:

3 Personal Data We Collect

We may collect and process the following categories of personal data:

Information You Provide

• Name
• Email address
• Phone number
• Business information
• Any information submitted via forms, chat, or consultations

Automatically Collected Data

• IP address
• Device and browser information
• Pages visited and interaction data
• Cookies and tracking identifiers

Communication and Interaction Data

• Messages via contact forms, chatbots, or AI tools
• Call recordings or transcripts (where applicable)

4 Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

• Consent — when you provide clear consent (e.g., subscribing to marketing)
• Contractual Necessity — to provide requested services
• Legitimate Interests — to improve services, analytics, and security
• Legal Obligations — to comply with applicable laws

5 How We Use Your Data

We use your personal data to:

• Provide and manage our services
• Respond to inquiries and communicate with you
• Schedule consultations and appointments
• Deliver marketing communications (with consent)
• Analyze website performance and user behavior
• Improve our AI systems and automation tools
• Ensure platform security and prevent fraud

6 AI Tools and Automated Decision-Making

We use AI-powered tools, including chatbots and AI receptionists, to automate communication and improve user experience.

Under GDPR:

• You are informed when interacting with automated systems
• These systems may process your data to respond and improve performance
• We do not make legally binding decisions solely based on automated processing
• You may request human intervention where applicable

7 Cookies and Tracking Technologies

We use cookies and similar technologies in compliance with GDPR and ePrivacy Directive.

These include:

• Essential cookies (required for website functionality)
• Analytics cookies (to understand user behavior)
• Marketing cookies (for advertising and retargeting)

Where required, we obtain your explicit consent before placing non-essential cookies.

You can manage your cookie preferences at any time.

8 Data Sharing and Processors

We may share your personal data with trusted third-party service providers, including:

• Hosting and website infrastructure providers
• CRM and communication platforms
• Analytics and advertising services
• AI and automation platforms

All processors are contractually obligated to comply with GDPR and ensure appropriate safeguards.

9 International Data Transfers

As we operate in the United States, your data may be transferred outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Use of compliant service providers

10 Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

11 Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access — request a copy of your data
• Right to Rectification — correct inaccurate data
• Right to Erasure ("Right to be Forgotten")
• Right to Restrict Processing
• Right to Data Portability
• Right to Object to Processing
• Right to Withdraw Consent at any time

To exercise these rights, contact us at: [email protected]

You also have the right to lodge a complaint with your local data protection authority.

12 Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure data storage systems
• Access controls and authentication
• Encryption where appropriate
• Monitoring and security protocols

However, no system is completely secure, and we cannot guarantee absolute security.

13 Marketing Communications

We comply with GDPR and applicable marketing laws:

• Marketing emails and messages are sent only with consent or legitimate interest where permitted
• You can unsubscribe at any time
• We do not sell personal data

14 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

15 Children's Data

Our services are not intended for individuals under the age of 16 (or applicable age under GDPR). We do not knowingly collect data from children.

16 Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

17 Contact Us

If you have any questions or requests regarding your data:

18 Compliance Statement

Growth Hackers Digital is committed to complying with:

• General Data Protection Regulation (GDPR)
• ePrivacy Directive (Cookies)
• CCPA (where applicable)
• CAN-SPAM Act

19 SMS Communications and Consent

Growth Hackers Digital provides users with the option to communicate via SMS (text messaging) in certain cases.

We ensure that SMS communications are conducted in compliance with applicable laws, including GDPR and relevant U.S. regulations.

• SMS consent is collected exclusively through our website chat widget
• By initiating or opting into SMS via the chat interface, you provide express consent to receive text messages from us
• We do not collect SMS consent through any other website forms, landing pages, or workflows
• All other forms on our website have been configured to exclude SMS consent checkboxes and disclosures
• SMS communications may include responses to inquiries, appointment confirmations, follow-ups, and relevant service-related messages

You may opt out of SMS communications at any time by following the instructions provided in the message (e.g., replying "STOP" where applicable) or by contacting us directly.

We do not sell or share your phone number with third parties for their marketing purposes.